Reviews

"First of all, Shanelle, helped me greatly! She went above and beyond to help me better understand the plans presented, along with plans I already have. She also gave me further confidence for choosing my plan, and secured a meet and greet to go over other items I wasn’t fully aware of in my career. I’m grateful to have her by my side, and she is honestly one of the best individuals I’ve ever talked to.
She’s kind, and has a lot of patience.
Thank you for your help!"

"Courtney was very helpful and made my task easy to complete."

"Amanda was absolutely wonderful to work with! I switched my car insurance to State Farm today, and she made the entire process such a positive experience. She was personable, friendly, and incredibly thorough, taking the time to walk me through everything and make sure I fully understood my coverage and options. I never felt rushed or overwhelmed, and I really appreciated how much she cared about making sure I was comfortable and informed throughout the process. It’s refreshing to work with someone who genuinely takes the time to help rather than just trying to make a sale. Amanda is a fantastic representative for State Farm, and I would highly recommend her to anyone looking for insurance!"

"Shannelle was quick to respond, very friendly, and helped me get a quote with a great price!"

"Very good and prompt service"

"⭐⭐⭐⭐⭐ Excellent Service from Amanda Nelson’s State Farm Team!

I highly recommend Amanda Nelson’s State Farm team for auto and renters insurance! A big thank-you to Nick Hillman, Shanelle Klein, and Mona Macais for their outstanding customer service, professionalism, and patience in helping us with our insurance needs.

They made the process smooth and stress-free, took the time to answer our questions, and made sure we felt supported every step of the way. It’s great to work with a team that genuinely cares about its customers and goes the extra mile to provide excellent service.

Thank you, Nick, Shanelle, and Mona, for all your help! We truly appreciate your assistance and are happy to have you handling our auto and renters insurance needs. Highly recommended! 👏"

"Great team to work with. Prompt responses and good rates. They take the hassle out of insurance!"

"State Farm - Amanda Nelson Office (Moorhead, MN). Every team member at this office has always helped me and my family immensely over the years. I highly recommend them and they are very easy to work with."

"Nick has been great to deal with. Working quickly to save me and my family money. So friendly and helpful.
Thank You Nick!"

"Great service answered all my questions looking so glad that we are apart of the Nelson State Farm team."

"Great insurance company! Mona is great very helpful!"

"The staff at Amanda Nelson State farm was awesome they were very helpful and took time to inform me of all my options, we move from Minot ND to NM and have to switch offices and wish we didn't have to hopefully we get the same service and attention as we did with Amanda Nelson."

"Had questions(non urgent),sent email late at night and got a quick response next morning"

"Saved alot of money and everyone we made contact with were friendly and answered every question we ask. Awesome experience!"

"VERY POSITIVE AND ALWAYS EXTREMELY HELPFUL!!!"

"I recently had the privilege of working with Amanda Nelson at State Farm Insurance, and her expertise and dedication left a lasting impression. As I navigated the process of becoming a Notary in both Minnesota and North Dakota, Amanda's assistance was invaluable in determining the necessary insurance and bonds required for my new role.

Amanda's in-depth knowledge and willingness to explain each aspect of insurance and bonding made the complex decision-making process much clearer. She patiently guided me through the intricacies of each requirement, ensuring I understood how they applied to my situation.

What truly sets Amanda apart is her efficiency. Within a matter of minutes, she had me on the right track, equipped with the appropriate coverage and bonds. Her ability to simplify the process and expedite my journey as a Notary is a testament to her professionalism and commitment to customer service.

In light of my experience, I can confidently state that Amanda Nelson is an exceptional professional to work with. Her remarkable ability to communicate complex information, paired with her efficiency, makes her an invaluable asset. Without hesitation, I highly recommend Amanda and State Farm Insurance to anyone seeking not only insurance solutions but also a seamless and enjoyable customer experience."

"Christina always helps me out with whatever questions or concerns. I currently have my Silvia and Crown insured through her and it’s been nothing but a breeze."

"Very kind and communicative, I appreciate how Amanda’s team took the time to explain my coverage fully and only enroll me in what was appropriate for my situation."

"This is a wonderful State Farm branch. I’m greeted in English or Spanish by Mona at the front desk, whatever I prefer that day. I do lots of auto coverage shuffling because of cars in AZ and MN, and they will flip coverages on the spot when I call or email. Recently, when contemplating a new roof, they wrote to give me a list of covered products. If you’re not getting terrific friendly service from your agency, try the Amanda Nelson agency in Moorhead, MN.

Signed,

“not a relative or family member” John Tandberg"

"I worked with Kat and she was fantastic! Got me a quote within minutes which covered everything I needed. It only took a 5 minute phone call to set everything up. She was professional and funny and a joy to work with!"

"Excellent customer service! The claims process was very easy to complete and the work was done in a timely fashion!"

"I personally would never recommend State Farm as an organization or the Moorhead office. The claims agents deny claims without ever sending anyone to look at the issues and the staff in the office are not on the side of the customer's (see attached photo). They claimed "wear and tear" on a single incident damage; sight unseen. For a different basement flood, with flood coverage, even after submitting significant documentation and photos, it was never even partially paid. Nick in the Moorhead office is at the very least less then helpful! Definitely concerned about the bottom line, not the customer. Hopefully this insight helps the next person avoid headaches and a less then supportive insurance agency in the Fargo/Moorhead area."

"Extremely professional and welcoming willingness to go the extra mile to make you feel welcome and comfortable."

"It was reallly easy talking to Shanelle and generating a quote was smooth. Plus, got a really good deal on my auto insurance! Highly recommend!"

"​Working with Chanelle has been an absolute pleasure! She is incredibly knowledgeable, patient, and truly goes above and beyond to make sure you have the right coverage and understand every step of the process. I always feel valued and supported. Highly recommend her to anyone looking for an amazing insurance agent!"